You may have seen them, these beautiful calm mums? Their voices remain steady under stress and they don't seem to snap as quickly. We are bringing in an expert of calm to make us better at it! Cveta Jovanoska head's up The Yoga Loft in Newcastle. She's going to teach you how to recognise triggers that may lead you to snap then see if you can observe them, move through the anger, remain calm, come out the other side, then take a measured response to whatever has happened.